Author Archives: Thom
About Thom
With under- and post-graduate degrees in Design (Three Dimensional, and New Media and Technology respectively) Tom has always had a strong interest in the balance of quality, creativity and innovation within problem solving as well as the philosophies that inform and support the activities. Past activities have included work as the Technical Lead on a variety of QR-code based activities, and undertaking research into the pedagogical impacts of QR-code enhanced learning materials. Tom is interested in the implementation of both QR and Augmented Reality (AR) for Tourism businesses as well as looking at the broader possibilities for crossover Technologies to Tourism in Wales. He is always keen to discuss forward-thinking ideas and theories. Outside of work Tom enjoys photography, mountain- and motor-biking and camping as well as good food and self-sufficiency.Posts by Thom
Merthyr Tydfil Tourism Destination Management Day
A short post to say I had great pleasure in being invited to speak at the 2013 Merthyr Tydfil Tourism Destination Management Day last Thursday. If you weren’t there then you missed a very packed event, both in attendees at … Continue reading
Do Cool Stuff and Get Visitors
To highlight the funding opportunities for eligible parties, the Digital Tourism Business Framework Programme ran a pilot event at Big Pit, Blaenavon. Focussing on attractions and activity providers the event also had Local Authority Tourism Officers and technology developers in … Continue reading
Ultimate Customer Experience
eConsultancy posted a good blog topic on how to create the ultimate customer experience. It ties in all manner of digital technologies, and also highlights the importance of real world actions and discussion. There’s a snazzy infographic at the end … Continue reading
The Technourist’s Guide to Wales
How Our Visitors Are Using Technology: A Snapshot So you’re a technology assisted vistor to Wales; a Technourist looking to add more to your trip through this beautiful land. You want to know what Wales can offer you, and although … Continue reading
Google Glasses, not Goggles
It’s been a while since a Google based product caused a stir. Who can remember the rush around the HTC based G1 Android mobile back in 2009? News out today of the move into an Augmented Reality product in development … Continue reading
Google’s Five Stages of Travel
Google’s view of the Five Stages of Travel. What is interesting is the growth in the use of the Internet for all sections, and particular the increase in users accessing this material through mobile devices. Infographic taken from think with … Continue reading
Tom’s Introduction
Allow me to introduce myself; I am Tom Hadfield, Regional Digital Strategist for South East Wales. Working under the Digital Tourism Business Framework Programme my role is multi-faceted and I am on hand to work with tourism businesses both in … Continue reading

